JewelMatch user manual

Installation

1. Hardware setup

We recommend to set up your JewelMatch device on your desk next to your computer screen.

2. Power supply

Connect the power supply and turn on the device.

Info

Please only use the provided power supply. Non-homologated power supplies could cause damage to the device, which will void the warranty of the lease agreement.

3. USB connection

Connect the device to a USB 3 port on your PC with the provided USB cable.

Info

Please only use the provided USB cable. Lower quality USB cables can result in a slow down or loss of comunication between the PC and the RoughMatch device.

4. Software

Start the DiamondMatch program. You will see a pop-up stating that the program has started.

Info

If you have ordered a PC with your JewelMatch device, the DiamondMatch program is pre-installed and located on the destkop.
If you need to install or update the program, open this link, sign in with your credentials and download and install the latest DM Service.
Please refer to account management in case you have trouble signing in.

In case your computer was not provided by Spacecode, you will also need to download and install the Galaxy Windows SDK. The software is free but requires you to create an account in order to download it.

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Fingerprinting

To fingerprint a diamond, click on DiamondMatch → JewelMatch → Fingerprinting in the side bar or open this link

Please make sure that the device is turned on and that the DiamondMatch program is running, and follow the instructions on the screen.

Info

Every diamond is linked to a SKU at fingerprinting under which it can be found in the inventory, and against which it can be authenticated.

Authentication

To authenticate a diamond, click on DiamondMatch → JewelMatch → Authentication in the side bar or open this link.

Please make sure that the device is turned on and that the DiamondMatch program is running, and follow the instructions on the screen.